Faq

Everything you need to know before we start.

We curated the most common questions from founders, marketing leads, and product teams. Need more clarity? Send us a note anytime.

12+ months

Avg. engagement length

15

Industries served

72

NPS after launch

Process & collaboration

How do you work with internal teams?

We embed alongside your product, marketing, or engineering leads. Weekly rituals, shared dashboards, and async video updates ensure everyone stays aligned without heavy meetings.

What tools do you use for collaboration?

Figma, FigJam, Notion, Linear, and Slack. We adapt to your stack if needed, but we always maintain a single source of truth for decisions and documentation.

Who will be on the core team?

Every engagement includes a strategy lead, product/brand designer, and engineering partner. We add motion, content, or research specialists depending on scope.

Pricing & timelines

Do you offer fixed bids?

Yes for projects with defined deliverables (like the Launch Sprint). Retainers and Enterprise Studio programs are scoped monthly or quarterly with shared KPIs.

What is the typical timeline?

Launch Sprints ship in ~6 weeks. Scale Partner retainers run 3–6 months. Enterprise programs are planned quarterly with multiple tracks running in parallel.

Is there a minimum engagement?

Launch programs start at $18k. Retainers have a 3-month minimum to ensure impact. Enterprise initiatives are custom but usually start at $120k per quarter.

Post-launch & support

Do you hand off or stay involved?

Both. We include documentation, training, and Loom walkthroughs, and we can stay on for optimization, experimentation, or content updates as needed.

Will you work with our existing code base?

Absolutely. We audit your stack, set performance budgets, and work within your repo/process. For greenfield builds we typically use Next.js + TypeScript.

Can you train our internal designers or engineers?

Yes. We offer enablement sessions on design systems, motion principles, and front-end best practices. Training modules are tailored to your tools and workflows.

Faq

Answers to the questions startups ask most.

How do engagements kick off?

We start with a one-week alignment sprint covering goals, audiences, tech stack, and success metrics. From there we finalize scope, milestones, and communication cadences.

Can you work with our in-house team?

Yes. We embed alongside product, marketing, or engineering teams and tailor rituals to your tooling (Linear, Notion, Asana). We can also train internal teams on new systems.

What tools and stacks do you use?

Design tooling lives in Figma, After Effects, and Spline for motion. Engineering typically ships on Next.js, TypeScript, and headless CMS setups like Sanity or Contentful.

Do you offer maintenance or retainers?

Our Scale Partner and Enterprise Studio models provide ongoing optimization, experimentation, and content updates. We also offer flexible support blocks after launch.

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